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Implementing TQ in the Construction Industry

Implementing TQ in the Construction Industry

ISBN: 9780727725073
Publisher: Thomas Telford Ltd
Publication Date: 1996-04-10
Number of pages: 280
Any used item that originally included an accessory such as an access code, one time use worksheet, cd or dvd, or other one time use accessories may not be guaranteed to be included or valid. By purchasing this item you acknowledge the above statement.

These books provide a practical step-by-step programme for introducing a total quality scheme into construction companies. They are the result of a five year study conducted by the European Construction Institute's TQ task force in conjunction with their 70 member companies and the Department of Environment. The resulting programme is devised from an examination of real construction companies working on real projects and has been widely tested in major companies. Implementing TQ in the construction industry is a reference book covering each stage of the programme in detail, from starting the programme and involving employees to measurement and benchmarking

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